Last updated: November 2026. Draft for review: details in [brackets] are still to be confirmed.
NS&T Property Investments Limited, a company registered in Scotland (company number SC872457), registered office The Mechanics Workshop, New Lanark, ML11 9DB, is the data controller. Contact: hello@thetintocollective.com.
When you enquire or book: your name, email, phone number, address, party details, payment details (handled by our payment provider, not stored by us) and any messages you send. We may also collect identity verification details through Truvi. If you join our mailing list we keep your email address and preferences.
To take and manage your booking, confirm your identity, send arrival information, take payment, meet legal obligations such as short-term let and tax records, and respond to messages. With your consent, we send occasional news and offers. You can unsubscribe at any time.
Our booking platform (Hostaway), payment processors, guest verification partner (Truvi), our email provider (Mailchimp, for the mailing list), smart lock provider, cleaners and property managers who need arrival details, and the authorities where the law requires. We do not sell your data.
Booking and payment records for six years, as required for tax and accounting. Messages and identity checks for up to two years after your stay, unless needed longer for a dispute or legal claim. Marketing details until you unsubscribe.
You can ask to see, correct or delete your data, object to its use, or ask for a copy. Email us to do so. You can also complain to the Information Commissioner's Office at ico.org.uk.
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We also verify this domain with Pinterest using a tag that sets no cookies. The site loads fonts from Google Fonts and a booking search tool from our booking platform, which may set technical cookies. Our booking site (book.thetintocollective.com) uses cookies that are essential to making a booking, and Google reCAPTCHA to prevent spam.