The Tinto Collective
Terms

Booking terms

Last updated: November 2026. Draft for review: details in [brackets] are still to be confirmed.

Who we are

Sundial is let by NS&T Property Investments Limited, a company registered in Scotland (company number SC872457), registered office The Mechanics Workshop, New Lanark, ML11 9DB, trading as The Tinto Collective. Questions: hello@thetintocollective.com.

Booking and payment

Bookings made on this website are processed through our booking platform at book.thetintocollective.com. A booking is confirmed when you receive a confirmation email from us. Payment is taken through our booking platform at the time of booking, as shown at checkout. All prices are in pounds sterling and include the cleaning fee shown at checkout.

Check-in and check-out

Check-in is from 4pm and check-out is by 10am. Door access is by keypad, with your code sent before arrival. Early check-in or late check-out may be possible on request, subject to availability.

Cancellation

Cancel up to 14 days before arrival for a full refund. Cancel between 14 and 7 days before arrival for a 50% refund. Within 7 days of arrival, no refund is given. We recommend travel insurance.

Guests and occupancy

Sundial sleeps up to six guests. The lead guest must be 18 or over and is responsible for the party. Visitors beyond the booked party need our permission first. Parties and events are not allowed.

Dogs

Up to two dogs are welcome for a flat £40 per stay. Please tell us how many when you book. Dogs stay off the beds and sofas and are not left alone in the house for long periods. We have one small dog bed and a bowl we can put out for a single small dog. For two dogs, or larger dogs, please bring your own bed and bowls.

House rules

No smoking or vaping inside. Quiet after 10pm, as the neighbours are close. The fire pit is for wood only and must never be left unattended. No bath bombs, oils or coloured products in the copper bath.

Damage and liability

Guests are responsible for damage caused during their stay. Bookings are screened by Truvi, our guest verification partner. We are not liable for loss or damage to guests’ belongings, or for events outside our reasonable control such as severe weather, power or utility failure. Nothing in these terms limits liability for death or personal injury caused by negligence, or anything that cannot lawfully be limited.

Complaints

If something is not right, tell us during your stay so we can put it right quickly.

Governing law

These terms are governed by the law of Scotland.